The process of transforming respected Subject Matter Experts into confident, effective new trainers for your business

The process of transforming your sterling Trainers into professional Learning, Development and Performance Consultants for your business

And a new set of Coaching and Feedback skills for all your people who’ll be leading, managing, developing and training others.

My development programmes, workshops, practice and support plus honest, respectful and helpful feedback offer an immersive, in-person learning experience at your venue.

For more information, Contact

Welcome to Trainer Development.

You’re a Learning & Development manager – does this sound familiar?

You’re busy. Very, very busy.

Your people must be trained in new knowledge, skills & mindsets to boost performance and make a difference to your business.

You have a long and challenging training order list to fulfil.

You may have an existing team of Subject Matter Expert (SME) trainers.

Or you may have no dedicated trainers but pull SMEs in to do a bit of training where you can … even though they haven’t received any Train the Trainer personal development (and that’s starting to feel like a cause for concern).

So you’re not entirely convinced they’re giving their best to the business.

But the business is saying there’s no budget to hire a dedicated team of full time trainers, or to recruit any more to your existing team.

You’re all under pressure already, stretched with delivering business as usual.

It’s hard to see how you’ll meet those additional training requests from the business.

And you have a dusty wish list of development projects and goals of your own to benefit the team, you can’t see your team having the scope to deliver those for a long time – but they do need doing.

It may feel like an impossible situation – but there is hope.

The solution

Your organisation’s Subject Matter Experts. They’re a real business asset – would you like them to shine even more brightly?

I’m Philippa Hammond, learning, development and performance consultant / trainer specialising in Train the Trainer and Confident Public Speaking skills for business.

My Trainer Development Programme gives the first steps to transforming your SMEs into confident, effective new trainers and polishes your sterling trainers’ existing skills.

If you’d like to

Highlight that subject matter expertise in the training room

Develop and reward your SMEs with an essential new set of trainer skills

Equip them to develop and upskill your teams

My in-house Train the Trainer programmes equip them to share that knowledge and expertise – and make a real difference.

They’ll learn how to

Build their new professional Trainer persona
Plan, design & create training events
Beat nerves, build confidence & learn to love public speaking
Look their best to any audience
Use their voices to captivate & keep any audience’s attention
Engage, facilitate & spark audience attention and interest
Deliver new knowledge, skills & mindsets that stick, driving permanent behaviour change

What they’re saying

‘Facilitation section using different techniques to explain was v. clever!’

Emily Curnow, Pilot, Isles of Scilly Skybus

‘Recommend anyone to attend one of your courses. Being mentored from day 1 to be able to stand up in front of a room is a testament to the training received’

Roddy MacDonald, Chief Pilot, Head of Training, QinetiQ

‘Philippa’s attention to detail has shown me how to be a professional trainer. Very impressed’

Damien Gilbert, Power Plant Training Engineer, Rolls Royce

‘Knowledge was incredible. Approach and delivery style warming, engaging and extremely clear’

Steve Oliver, Airworthiness Surveyor, CAA

Next steps

Help your SMEs feel, look & sound their best in front of any audience, deliver professional training that gets results and leave a great message about you and your business, with Trainer Development.

Philippa Hammond

To discuss your needs and my programmes

Contact

L&D managers: First steps to transform your respected Subject Matter Experts (SMEs) into confident, effective new trainers

Create a great new asset to the business, at no extra cost to the payroll

Your people need to be able to achieve your organisation’s mission, vision and values – and to do that, you need great trainers.

The problem

You’re being asked to do more with less – and the days of the dedicated training unit with full-time trainers and a hefty budget are done.

You may not have enough trainers to deliver the required results.

So how do we solve this?

The answer

They’ve been there all along.

Your Subject Matter Experts, currently delivering business as usual.

Skilled, experienced and respected, they have a wealth of knowledge, skills and credibility, and they’re ready to share that with your teams.

The next problem

But there’s just one spanner in the works; one thing that’s stopping you and them from seizing this opportunity …

They have no training or experience as trainers.

‘You’re great at your job, so you’ll be great at training it!’

Sound familiar? It’s a bit like saying ‘you’re a great football player – so you can drive the team bus to the next match!’

But do they understand how and why adults learn, current learning and development thinking?

Do they have a toolkit of practical training content development skills?

Do they have public speaking, facilitation, presentation and audience management techniques that work?

Do they know how to evaluate training and show it’s caused a permanent behaviour change, the performance results that matter and a real return on investment?

They may not have this skillset – yet.

The solution

Training’s a very particular set of knowledge, skills and mindsets – and these can be learned.

My Train the Trainer three day programme is here.

Welcome to my new next-level programme for your Trainers – Train the Trainer Gold: Trainer to Consultant. This new programme will be their turning point as they evolve up from Trainer to Learning, Development and Performance Consultant.

Where they are now

Your Trainer is a sterling team member, an obliging team player supporting the business’ delivery needs. If they’ve been active as Trainers for a while now, their experience and skills include a working knowledge of the ADDIE training cycle:

Planning, designing and writing training

Delivery of in person / online training – public speaking, hosting, facilitating, presenting, group management etc

And gathering information for evaluation, likely to be at Kirkpatrick L1 Reaction and L2 Learning levels.

You may now want them to step up and develop their skills and their image at all levels within the business. They’re ready for their next career steps. You’re ready to make an investment in them and in their value to your team and the business. The business is ready for them to become more effective, consultative and influential.

The problem

It may be that training isn’t always landing – behaviour isn’t changing and isn’t delivering the performance and results the business needs. The problem may not be the training, the trainers or the trainees … it may be the culture and climate the trainees are going back to that’s getting in the way of learning transfer and behaviour change:

Needs analysis the business may be unclear about its needs, their training request lacking depth and purpose – so the training created and delivered may simply not hit the mark

The role of the manager Line managers may not be aware of learning objectives or their part in the learning transfer process for behaviour change – so the vulnerable bit where behaviour needs to change back in the workplace isn’t being managed and supported

Evaluation Leaders and managers may not be engaged in the process of evaluating from the start, so evidencing and proving performance and that crucial return on investment isn’t happening.

The solution

Train the Trainer Gold: Trainer to Consultant

This three day in-person in-house programme is your step to transforming your sterling Trainers into Learning, Development and Performance Consultants – a new professional asset to the business, at no extra payroll cost.

Definition

A Learning, Development and Performance Consultant is seen as a respected professional asset to the business:

A change agent, with change management skills and a leadership approach to training

Assertive and proactive, confident with speaking and consulting at high levels within and across the business

Robust needs analysis and manager briefing skills:

Enquiring, questioning, probing and challenging

Active listening and observation

Consulting, analysing, diagnosing, advising and guiding

Evaluating with leadership and management input:

Kirkpatrick Phillips L3 Behaviour and L4 Results and RoI

Informed by Talheimer’s Learning Transfer Evaluation Model (LTEM)

The programme will

Build your trainers’ confidence, professional brand, leadership, investigative, persuading and influencing skills first

Then address each of those stress points, building confidence and capability all round

Deliver them back to the business with a new learning, development and performance consultant’s mindset and approach.

Audience

Your brilliant Trainers ready to step up to the next level.

It’s expected that they have a working knowledge of the ADDIE training cycle – they can already plan, prepare and deliver and facilitate training, in person and online, and have some experience of evaluation.

Which programme is right for your team?

If your trainers don’t have this level of experience and awareness yet, you can transform your brilliant Subject Matter Experts into confident, effective new Trainers – a new asset to the business, at no extra payroll cost, with my Train the Trainer Silver: SME to Trainer Programme

This programme will be more appropriate for them in early career, and can also act as a refresher to polish their initial understanding.
If they are ready to step up to the next level: Train the Trainer Gold: Trainer to Consultant Programme