in 2022 – 24 I developed and rolled out a new three tier Coaching and Feedback Skills programme for a range of grades in the Customer Support, Development and Intelligence teams at The Pensions Regulator, in response to staff surveys and a drive for TPR to become a coaching culture

Bronze For those needing to seek out, hear, reflect and act upon feedback
Silver For those needing to prepare, deliver, discuss and follow up on feedback | to seek out, hear, reflect and act upon feedback
Gold For those needing to prepare and hold powerful coaching conversations | to prepare, deliver, discuss and follow up on feedback | seek out, hear, reflect and act upon feedback

Responses from my learners on this development programme for The Pensions Regulator coming shortly.