My client needed their small Subject Matter Expert trainer team upskilled in training, coaching & feedback skills. In response, following consultation, I created a bespoke year long Trainer Development programme for them, including:
Weekly seminars focussing on one TtT topic a week, focussing on Needs Analysis, Design, Development, Delivery and Evaluation, with discussions and tasks
Peer group action learning sets
Feedback skills development programme
Coaching skills development programme
Guidance on creating a new Quality Assurance Scorecard for their coaches
And lots more.
It was a pleasure to get to know and work with the team, to leave them with new knowledge, skills and mindsets – and take some brilliant feedback away at the close of the contract.
