Solution: I created a bespoke year long Trainer Development programme, including:

Weekly seminars focussing on one TtT topic a week, with discussions and tasks

Action learning sets

Feedback skills development programme

Coaching skills development programme

Guidance on creating a new Quality Assurance Scorecard for their coaches

And lots more.

It was a pleasure to get to know and work with the team, to leave them with new knowledge, skills and mindsets – and take some brilliant feedback away at the close of the contract.