Evaluation: such a little word for a process with so much value for your business. 

Yet I’m constantly amazed by how often organisations don’t do training evaluation … at all. Or if they do, they stop after they’ve done the most basic level. Job done. 

Back in the 1950s, Dr Don Kirkpatrick developed his four level evaluation model, which has pretty much been the standard ever since.

Others have built on it, added to it and expanded bits of it, yet here we are still using it in the 21st century – because it works.

So are your trainers evaluating your learning and development projects and products at all four levels?

Can you prove to your managers and the board that the money they spend on training gets the results and the return on investment they want and expect?

That’s a great way to ensure your training team continues to get the funding and the people it needs.

Philippa Hammond

Learning, Development and Performance Consultant | Trainer | Facilitator